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Qpass Director, Business Operations (Seattle, WA)Qpass, Amdocs’ digital commerce division, enables the buying and selling of digital goods and services over any network. The Qpass platform manages hundreds of thousands of content applications and services across mobile, broadband, VoIP, and Wi-Fi networks. The company helps customers, including network operators, media companies and content providers manage the entire digital commerce value chain including content management, merchandising, delivery, payment, settlement and customer care. Qpass customers include Cingular Wireless, T-Mobile International, Vodafone, Sprint, SunCom, Alltel, US Cellular, and Skype. Qpass has relationships with more than 300 leading content providers and serves more than 185 million mobile subscribers and more than 100 million Web portal, Wi-Fi and VoIP users worldwide. The Qpass technology platform processes tens of millions of premium services transactions per month and has processed more than 500 million premium downloads since the company’s inception, representing more than US $1.4 billion in gross retail consumer sales. A global company with revenue of more than $2 billion in fiscal 2005, Qpass in combination with Amdocs has more than 13,000 employees and serves customers in more than 50 countries worldwide. The people As you get to know the people at Qpass (often referred to as Qpassions), you'll learn the secret to our success: respect for each other, teamwork, and shareholder responsibility. The culture At Qpass, ideas, creativity, and passion are richly rewarded. Your decisions shape the future of commerce. SPINE - Service, People, "Innovention", "Nuf" (fun spelled backwards), and Empowerment, summarize our culture. And it's because of our culture that we were recently selected by Seattle Magazine as one of the "Best Places to Work" and Interactive Week as one of the Top 10 Companies to work for, and named as one of the Best Companies to Work for in Washington by Washington CEO Magazine. DIRECTOR OF BUSINESS OPERATIONS,OPENMARKET BUSINESS UNIT MAJOR RESPONSIBILITIES • Manage the financial processes of OpenMarket. OpenMarket is a financial system for “off-net” commerce and processes large volumes of transactions, similar in model to a credit card system. The complete financial and reporting processes for managing this business are the responsibility of the director. • Ensure that customers of OpenMarket have an extremely high quality, consistent, and efficient experience using OpenMarket, getting paid through the service, and getting needed information and reports. Ensure that customers get paid on time every time and that disputes, errors, and questions are minimal. • As part of the OpenMarket management team, help the business establish a highly scalable, efficient, and profitable business model. • Continue developing an effective Business Operations team, that can effectively execute the following functions: -Reporting and system analysis: creation of internal and external reports on the key business and financial metrics needed for OpenMarket and its customers. -Accounting, AR, AP: The specific accounting resources will report directly to the Qpass division financial management, and will address AP/AR and general accounting functions, but will have “dotted-line” accountability to this position. - Establishing “factoring” service, with associated controls: enabling OpenMarket to pay its merchants rapidly, in advance of receipt of operator funds, with minimal financial risk -Customer “onboarding” -Contracts administration -Budgeting and financial planning (revenue and expense) • Evangelize and help train new employees and internal partners on the OpenMarket vision and business model • Ensure that participating Amdocs/Qpass finance has a clear and open communication channel with OpenMarket and that their needs and concerns are met and rapidly addressed. Ensure that OpenMarket business has its needs and objectives met in working with Amdocs/Qpass finance. • Rapidly implement and improve new business processes in a developing, ambiguous, volatile market space • Manage complex contractual processes and administration so that the OpenMarket sales team can efficiently close deals while adhering to reasonable standards and controls • Contribute to the development of a winning, highly scalable, efficient business model for OpenMarket – which we intend to become a NEW MARKET STANDARD ESSENTIAL SKILLS/QUALIFICATIONS • 7+ years of senior financial/operations experience for a high technology/internet/financial company preferable. Ideally includes experience managing back-office financial and business processes for financial systems and/or processing services • Experience implementing financial and business processes to insure that a new business can quickly scale, has efficient and effective processes in place, and has adequate financial controls in place • Experience establishing and managing business processes with underlying controls compliant with SOX 404 and potentially SAS 70, including: -Financial reporting -Risk management -Cash management -Personnel planning -Budgeting -Accounting/AR/AP -Factoring (ideally) -Financial and business reporting and modeling (internal and external) -Workflow and process development -Legal/contracts management -Other administrative processes -Experience building, developing, and managing a business operations team initiating/closing contracts, working with finance and legal resources, and efficiently, quickly, and pragmatically getting processes and reporting systems in place -Possess track record of working with highest executive levels internally and externally to build trusted relationships and evangelize business goals and strategies -Ability to contribute to the strategic development of an early stage business -Action-oriented and drive for results; ability to overcome all obstacles to get projects accomplished -Ability to juggle many priorities while still attaining results -Proactive and aggressive. -Fast thinking in high stress negotiation settings. EDUCATION/TRAINING REQUIRED • MBA, CPA and/or financial/accounting degree preferred. • Undergraduate degree required. Position is located in Seattle, WA. This is a full-time (exempt) position. Employment in this position may be contingent upon successful completion of a criminal and/or credit background investigation. Apply online at http://www.qpass.com/us/company_employment.html This job ad has expired. Click here for active job ads. |
