Metrics/Process Analyst (New York, NY)

A major international credit card company is seeking a Metrics Analyst for an open-ended contract position that will last until at least the end of 2007 and will likely be extended well into 2008. There is a possibility this position could go perm. You must be able to make a commitment at least until the end of the year.

Duties: Assembles, analyzes, and represents customer business requirements. Performs feasibility analysis, scopes project, and recommends alternative solutions (such as to develop or buy software/hardware) and project strategy and deliverable prioritization. Performs all functions of an analyst. Performs cost estimating, cost benefits analysis, and ROI (return on investments). Develops high level implementation plans. Able to perform as a Team Leader when necessary. Facilitates workshops, such as JAD, RAD and DRP sessions. Produces data and process models. Possesses technical background in required applications and tools.

Requirements

• Absolutely MUST have experience in process analysis/process improvement
• Data analysis using spreadsheets (Excel) and/or automated tools (Access, etc).
• Ability to quickly conduct both homegrown legacy and self-created analyses. Intermediate Excel knowledge (Pivot Tables, Vlookup, SumIf, CountIf) is required, Advanced Excel knowledge (macro programming) is preferred but not required.
• Quantitative analysis and statistical experience preferred but not required. This includes Minitab/SAS experience.
• Communication Skills, ability to interact with Subject Matter Experts (SMEs) and all levels of management
• Problem Solving Skills
• Conceptual and Analytical Skills
• Presentation (PowerPoint) Skills
  

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