Data Quality Analyst (San Francisco, CA)

United BioSource Corporation (www.unitedbiosource.com) delivers evidence-based solutions to optimize the medical and commercial potential of pharmaceuticals, biotechnology, medical devices, and diagnostics. The Clinical Technologies Group—a division of UBC located in downtown San Francisco—helps life sciences companies by providing highly-customized web-based software including electronic data capture (EDC) and interactive voice response systems (IVRS) that make the testing processes for new medicines, technologies and medical devices more efficient and more reliable.

We currently have a position open in our Data Management department for candidates who like working in a fast-paced, smaller-company environment. If the job description below sounds like a perfect fit with your experience and interests, and you want to be part of the excitement of a rapidly growing business located right off the Embarcadero in beautiful downtown San Francisco, we want to hear from you! Send your resumes and SALARY REQUIREMENTS to careers.technologies@unitedbiosource.com.

Notes: No relocation assistance will be offered for this position. Principals only, please.

Duties & Responsibilities:

• Verify database changes using source documentation and the database audit trail.
• Verify structure and content of client-requested database transfer datasets.
• Verify data integrity across multiple databases using manual and automated techniques.
• Evaluate data change requests for completeness, and initiate and track requests in the ticketing system.
• Coordinate with the client via the phone or email to obtain clarification on data change requests on an as-needed basis.
• Perform routine data quality checks and report on the results on a regular basis.
• Maintain and recommend improvements to departmental processes.
• Demonstrate extreme attention to detail and organization in all aspects of work.
• Follow all UBC Standard Operating Procedures for data change management and documentation.
• Assist Data Management with ad-hoc data-related projects as needed, such as tools development and process improvement.
• All responsibilities should be carried out in a professional manner that supports the accomplishment of business objectives and encourages a positive team-oriented work environment.

• Bachelor's degree, plus 1-3 years of experience working in a customer support data-driven environment.
• Working knowledge of basic SQL queries.
• Experience with standard data mining and data presentation techniques.
• Excellent verbal and written communication skills, including the ability to effectively document procedures, processes, and results.
• Expertise with Microsoft Office products such as Word and Excel.
• Proven ability to handle multiple competing priorities in a fast-paced work environment with minimal direct supervision.
• Ability to quickly learn and apply new skills, procedures and approaches.
• Proven ability to work in a team-oriented environment, providing back-up support to team members & establishing/maintaining effective work relationships with co-workers within and across functional areas.
• Previously demonstrated proactive and positive approach to tasks and projects overall, as well as to the types of scheduling & process changes that are inherent in a fast-paced business.

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